Is it free to use?	Yes, you can use GhostCut completely for free to remove the video clip text.Paid features are optionally available in GhostCut Pro.
What are the limitations of the free version?	Free Clips are limited to 15 seconds (15 seconds if you sign up for free ), a resolution of 720p. Support for file formats, codecs and framerates is limited.
How to download a video file (.mp4)?	Free Clips: The free version of is limited to the output formats MP4. The latter allows for import into video editing software (How to: Premiere Pro, After Effects, Final Cut Pro).
Which file formats and clip lengths are supported?	Free Clips: Depending on your web browser, you can upload MP4, MOV, MKV and AVI files. The file size is limited to 600MB and the video resolutions is limited to 4K - contact us for larger files. However large files and high resolutions will take longer to process and might not work on devices with little hardware resources. The input video can have any length but only the first 5 seconds will be processed (10 seconds if you sign up for free). The output video can be downloaded as MP4.
How can I process iPhone videos?	Some iPhones record with the video codec HEVC/H.265. This codec can’t be processed by GhostCut. Here’s a few ways to deal with this:You can use an online conversion service like Zamzar to convert your video to MP4, which should work on GhostCut.You can change the recording settings of your camera and change it to a more compatible format, e.g. AVC/H.264.You can use Safari on your iPhone or Mac to upload to GhostCut. In the process, Safari converts the video to a compatible codec.
How to keep the original video sound track?	GhostCut Pro automatically preserves the audio track of your original video with the MP4 and Pro Bundle output formats.
What is the difference between Free Clips and GhostCut?	Free Clips are great for simple and quick editing purposes. In comparison, GhostCut Pro offers:-Full HD video resolution (1080p instead of 360p)-Unlimited video length (instead of 5-10 seconds)-No watermark-Sound-MP4 output files
What output formats are supported?	You can choose between the following output formats:MP4 (best for sharing) – High Quality, Sound, No software needed (requires background selection in Unscreen Pro)

Can I cancel/upgrade/downgrade my subscription?	Yes, you can cancel, upgrade or downgrade your subscription any time.
What if I am unsatisfied with the results?	At the moment GhostCut Pro works very well for videos of subtitles, captions or text that are clearly in the video (i.e. subtites in the bottom of the video with regular size). However, some videos are more challenging than others. When uploading your video for free, we recommend taking a close look at the preview frames to get an impression of the quality level you can expect before you process the video.All subscriptions are covered by our 14 Day Money Back Guarantee: You get a full refund within 14 days if you are unsatisfied with the results (restricted to 3 video minutes). Have a look at our Refund Policy.
What payment methods do you support?	We support all major Credit Cards, PayPal.
What frame rates (FPS) does GhostCut support?	GhostCut Pro supports any framerate and preserves the original footage frame rate in the result file. The pricing applies to videos with up to 30 fps.If you are subscribed to a monthly plan, videos with more than 30 fps deduct more video seconds from your budget accordingly. Before processing a video, the total price or billed length of the file is displayed for your review and confirmation.
Why does my mp4 video show artifacts?	GhostCut optimizes videos to reduce unwanted glowing effects or color spills when the background behind a subject is too intense - this helps to bring out details in the cutout.
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What languages does GhostCut support to remove?	English, Chinese, English and Chinese, Japanese, Korean, Arabic, if you need other languages, please contact us.
What types of text can be removed by GhostCut?	GhostCut can automatically remove subtitles, lines, text watermarks, text stickers, etc., regardless of where the text is located or whether the text is moving, as shown below.
Which text can't be removed at once by GhostCut?	For text that is too large, covers the whole video body, position flickering, moving fast, fancy fonts or special fonts; and video background or screen body that also has a lot of text, the effect of smart erase of GhostCut will be affected. Video cases not suitable for erasure are shown below. It is recommended to fine-tune with the manual function to achieve satisfactory results.
How to remove elements such as watermarks, logos, stickers and emojis from videos?	GhostCut mainly detects the text in the video and then erases it automatically. If you want to remove some specific logos, stickers or watermarks from the video, you need to use the manual marker method to remove them. The following elements can all be removed. [text] [icons] [logos] [watermarks] [station labels] [stickers] [animation] and so on.The following to the PC web version for illustration.1, open the web version of the GhostCut [g.jollytoday.com], select [erase video], upload the video to be processed.2, enter the text erasure adjustment interface, you can manually mark the location and time period to erase the text erasure, click submit to process. As shown in the following figure.
What should you do if the video is erased by mistake?	When you complete the work processing, found that the work has been erased by mistake part, you can protect the part that do not want to be erased by [Add protection area] this function, the operation process is as follows.1, in the web side of the GhostCut to view the work, click [erase area adjustment].2, to enter the text erasure adjustment interface, there are two buttons in the lower left corner, respectively, [add erasure area] and [set protection area]3, click [set protection area], at this time in the video screen will have a green box, change the size of the box, set the area you want to protect and the time period in which the area is located, click the upper right corner to submit. As shown in the figure below, note that the time frame to choose a little more, the naked eye observation of the screen is not necessarily accurate.
What should you do if the text has been missed and the video has not been erased?	When you complete the work processing, found that the work has been missed part of the erasure, you can [add erasure area] this function to specify the part you want to be erased, the operation process is as follows.1, in the web side of the GhostCut to view the work, click [erase area adjustment].2, to enter the text erasure adjustment interface, there are two buttons in the lower left corner, respectively, [add erasure area] and [set protection area]3, click [add erase area] , at this time in the video screen will have a blue box, change the size of the box, set the area you want to erase and the region is located in the time period, click the upper right corner to submit. As shown in the figure below, note that the time frame to choose a little more, the naked eye observation of the screen is not necessarily accurate.
How to erase moving text / moving watermark?	If the watermark or text in the video is not moving fast, then directly remove it with GhostCut; if the text removal is not clean, you can use the following steps to erase the text again. Use editing tools such as capcut or finalcut to slow down the video, set the video speed to 0.5 times of the original or lower; upload the slowed down video to GhostCut and erase it ; download the processed video and then use the editing software to speed up the process. This way you can get the perfect moving text removal.
How to remove text better?	The effect of removing text depends on the video clip itself, if you want to remove video text efficiently. It is recommended that the text within the video is small, the position of the text will not move, the background color is single, and as far as possible no special effects text, this type of material will be processed better and can remove the video text without trace.
Video Editing Software
Adobe Premiere Pro: How to import results from GhostCut?POPULAR	Adobe Premiere Pro is the professional video editor for Windows and Mac OS, and it can edit the GhostCut Video easily. To edit videos by following these steps:Upload your video to GhostCut and select "Erase the text" ;Check the results and download the MP4 video files;Open Premiere Pro,import the MP4 video and do what you want to edit.https://youtu.be/7dkNwDLfNpU
iMovie: How to import results from GhostCut?	iMovie is the professional video editor for Mac OS and it can edit the GhostCut Video easily. -Upload your video to GhostCut Pro and select "Erase the text" ;-Check the results and download the MP4 format files, This format will let you download a video without text including sound.-Go back to "My media" and drag your video to the main manu. you can do what you want to edit with the video.Enjoy your video with no text! https://youtu.be/Af3F4M1nris

Other
Is GhostCut GDPR compliant?	Yes, GhostCut is 100% GDPR compliant. You can find more information about our GDPR compliance and privacy policy here.
Can I use GhostCut for live streaming?	At the moment GhostCut does not support live streaming of videos. We are interested in learning more about new use cases - shoot us a message with your feedback or ideas!
Is there an API?	Yes, you can use GhostCut's API to programmatically remove video text with just a few lines of code.
How can I reach you?	Send us your feedback, questions or ideas here!

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